Processing Time and Tracking

All orders within the United States are shipped via USPS with a traceable service. Your tracking number will be available in your email within 1 business day after payment has cleared.

Transit Times

United States
Typical mail arrival time ranges between 2-7 business days.
US Customers with Larger, heavier orders get free upgrade to Priority Mail.
All shipments are domestic and duty and tax free.

Canada
Typical mail arrival time ranges between 2-7 business days.
All shipments are domestic and duty and tax free.

International
Typical mail arrival time ranges between 8-15 business days.
International customers outside US and Canada will need to pay any associated duties / VAT and processing charges. Refusal to pay results in forfeiture of order.

Where do you ship from?

We mail out our packages out of of Niagara Falls, New York. We use a returns processor in Topeka, Kansas.

Our Canadian customers will receive their packages from our Canadian Branch in Ontario, Canada

Our international customers will receive their packages via Post NL via our continental consolidator.

Addresses we serve

Please ensure you provide us a mailing address or PO BOX that is serviceable by USPS (United States Postal Service). If you live in an area without USPS service please contact us before check out.

Lost Parcel Policy

If the item has arrived with a delivery scan but you have not yet received the item please contact us. We will place a trace with the carrier to locate your parcel. We will only refund for parcels that did not arrive according to tracking or were returned to us. Lost packages are very rare and we promise do our very best to remedy the issue.

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